Support ServicesMeasuring and improving the performance of your applications.
Every day, IT managers are faced with a set of competitive challenges. First, they must adapt:
- to constant change,
- a greater complexity of computer systems and
- an expansion of user demand.
At the same time, IT managers must play a role increasingly important in driving the overall results of the company. With such a weight on his shoulders, the company can not afford ineffective management of the support and maintenance of applications.
Veotys thus offers to companies quality support and maintenance service with a highly qualified staff and its expertise the management of different ERP solutions.
The types of support services offered by VEOTYS ?
VEOTYS offers verious types of support and maintenance services :
- First line support teamp,
- integrated support teams,
- Outsourced support service
For a variety of service delivery such as :
- Incident management,
- Problem management,
- Change management,
- Technical and functional assistance
Why entrust us with the support and maintenance of your ERP applications?
- VEOTYS is exclusively made up of senior consultants,
- VEOTYS has an effective expertise to manage your development projects
- The support at VEOTYS is available anytime by phone, email or via a customized portal
- The expert team of VEOTYS is mobile and able to move in your premises when required
- We can cover all of your needs, for users support to project
- We have an overall control over our ERP solutions to apprehend the impact of any functional or technical development to the entire solution
- VEOTYS relies on standards of good practice in support service management.
If you want to ensure continuity, improve performance, increase efficiency or deploy new business models and capabilities, the Support and Maintenance Service of VEOTYS is at your disposal.